Unbox, inspect, and prepare
Before powering on your Ledger device, inspect the packaging and tamper-evident elements. Only accept new devices from authorized sellers. Confirm the model and serial number printed on the box match any order details. Have a clean, offline workspace and a pen or metal backup ready for your recovery phrase — the single most critical element of your wallet.
Install Ledger Live
Ledger Live is the official desktop and mobile app for managing your Ledger hardware wallet. Download Ledger Live from the official source at ledger.com/ledger-live or use the start page for guided links. Install the app for your platform (Windows, macOS, Linux, iOS, Android). Ledger Live handles application installation, firmware updates, portfolio tracking, and transaction signing.
Initial device setup
Connect your Ledger device using the supplied cable and follow the on-device prompts. Choose Create a new device unless you plan to restore from an existing recovery phrase. The device will generate a recovery phrase (24 words by default on many Ledger models). Write these words down exactly and in order — do not take photos or store the phrase digitally.
Backup your recovery phrase
Your recovery phrase is the recovery key to your funds. Ledger provides a recovery sheet in the box, but many users prefer a metal backup plate to protect against fire and water damage. Store copies in secure, separate locations and consider legal and privacy considerations. Never share your recovery phrase — Ledger support or any legitimate service will never ask for it.
Firmware updates
After setup, check for firmware updates within Ledger Live. Firmware updates are important for security and compatibility. Update only through Ledger Live and follow on-device prompts precisely. Interrupting the update may temporarily disable the device; in most cases the device can be recovered by following official recovery procedures.
Using Ledger Live
Ledger Live lets you add accounts for different blockchains, install apps on your device, and send/receive transactions. Always verify addresses on your Ledger device screen before confirming a transaction in Ledger Live — the device shows the destination address so you can confirm it matches the app. Ledger Live also provides portfolio overviews, staking options, and integrations with partner services for swapping and lending.
Security best practices
- Buy only from official channels and verify packaging.
- Never disclose your recovery phrase or PIN to anyone.
- Verify transaction details on the device's screen, not only in the app.
- Keep Ledger Live and device firmware up to date via official sources.
- Consider a passphrase (25th word) for additional account isolation — treat it as a secret.
- Use strong, unique passwords for online accounts and enable 2FA where practical.
Advanced and power-user workflows
Advanced users can integrate Ledger with third-party wallets that support the Ledger protocol, enabling multisig setups, hardware-enforced signing for enterprise, and developer workflows. Ledger maintains a developer portal and SDKs for common languages. For privacy-conscious users, explore coin control, UTXO management (for Bitcoin), and using separate passphrase-protected accounts to compartmentalize funds.
Migrating from another wallet
If you’re migrating funds from another wallet, the safest approach is to create a fresh Ledger wallet and transfer funds to newly generated receiving addresses. Avoid importing private keys into a live environment that might have malware — using the Ledger device ensures signing stays on-device. Double-check all addresses and test with small transactions before moving large amounts.
Troubleshooting
If your device isn't detected by Ledger Live: try a different USB cable or port, ensure the latest Ledger Live is installed, reboot your system, and avoid using USB hubs that may interfere. If Ledger Live reports a firmware or connection error, consult the support center for step-by-step recovery instructions. Never enter your recovery phrase into a website to "fix" a device.
FAQ
Is Ledger secure? Ledger devices are designed to keep private keys offline. Security depends on following best practices: secure backups, official downloads, and confirming addresses on-device.
Can I use Ledger without Ledger Live? Yes, but Ledger Live simplifies many tasks. Power users can use third-party wallets or command-line tools for advanced flows.
Support & resources
Official resources and important links are listed in the panel to the right and include the start page, Ledger Live, Support center, security whitepapers, the developer portal, and community guides. If you need help, create a support ticket and never share your recovery phrase or PIN when asking for assistance.
Following these steps will give you a secure, resilient Ledger setup — a strong foundation for managing and protecting your digital assets.